FAQs Archive - Page 12 of 18 - Drain Pro

What are the most common causes of leaking pipes?

Just like there are many causes for a water line to break, so too are there many reasons for which your pipes might leak. Leaks are common in plumbing systems which are old and outdated. Older systems and pipes often suffer corrosion or warping which can cause leaks. Defective or poorly installed pipes are also very prone to leaking as shoddy plumbing workmanship can cause significant and expensive damage to your system. Your home's pipes might also leak if the valves were poorly maintained or suffered damage. If you are experiencing leaking pipes, don't wait until it's too late - call Drain Pro Plumbing right away!

What are the most common causes of leaking pipes?2025-06-25T18:03:34+00:00

What causes a water line to break?

There are a number of reasons why your water line might break. In Ottawa, it is not uncommon for frozen water pipes to burst and cause serious leaks, especially if you were away from your home in the winter and turned off the heating. Pipes can also break because a shift in the ground around the pipe, root systems growing and coming into contact with your pipes, corrosion, or even shoddy workmanship. No matter the cause of your broken pipes, Drain Pro Plumbing is there for you in your moment of need. We are available 24 hours a day, 7 days a week to respond to emergency calls.

What causes a water line to break?2020-09-29T16:34:14+00:00

How can I tell if my water line is broken

Sometimes a broken water line is very obvious - a geyser of water or massive puddle starts building up on your property. However sometimes a broken water line can be a bit harder to spot. Here are 3 signs that your water line might be broken. Your water bill suddenly increases: Your water bill should not see dramatic changes throughout the season. If you notice there is a considerable spike in your usage, this is normally the first sign that you might have a leak somewhere on your water line. If you spot such a spike in your water bill, make sure to take a close look at your lawn, basement, and foundation. Other problems might be lurking there. You have lower water pressure:A sudden and significant reduction of your water pressure is another big red flag that could potentially signal a leak in your water line. You will feel the decrease in water pressure when you use the tap, take a shower, and the toilet might not even be able to flush properly Soft, wet spots appear in your lawn: This is another clear sign that you likely have a broken water line. When underground water lines break, they leak water up into the soil. If you spot soft and wet spots on your lawn this might be where your water pipe broke. If you notice any of the above signs, don't wait, call Drain Pro Plumbing Services today. We will get to you as soon as possible and fix your broken water line.

How can I tell if my water line is broken2020-09-29T16:33:50+00:00

Does Drain Pro perform plumbing installation in Victoria’s new homes or home renovation projects?

We sure do! From new home construction to home renovations, tear-downs & rebuilds, homeowners, property managers and project managers in Victoria and Lower Vancouver Island count on Drain Pro for expert plumbing installation. We perform professional plumbing installation in Victoria and surrounding communities including: kitchen sink installation, bath sink installation, toilet installation, bathtub and shower installation, washer/dryer installation, hot water tanks, garbage disposals and much more. It doesn't matter whether you are a homeowner looking to renovate your kitchen or a developer putting up a new housing community. With Drain Pro, the trusted leader in Victoria plumbing installation and repair, each job comes with the same level of expertise, experience, service and attention we've become known for. That's why, when it comes to Lower Vancouver Island and Victoria plumbing installation and repair, Drain Pro is the one you can count on.

Does Drain Pro perform plumbing installation in Victoria’s new homes or home renovation projects?2020-08-28T19:44:40+00:00

How do I know whether I need plumbing replacement?

Sometimes plumbing equipment can wear down over time and potentially fail. If this happens, you could end up with a nasty pipe leak or burst pipe that causes flooding and water damage to your home. That's why it's good to be aware of the condition of the pipes and plumbing in your home. For older homes in Victoria & Lower Vancouver Island, this means a plumbing inspection is a good idea. Newer homes can still experience plumbing issues where plumbing replacement is called for. At Drain Pro, the leader in Lower Vancouver Island & Victoria plumbing, we'll do our best to keep your costs down by performing plumbing repair whenever possible. In some cases, however, the pipes and/or other plumbing equipment are simply either too old or broken beyond repair, and plumbing replacement is the only alternative.

How do I know whether I need plumbing replacement?2020-08-28T19:44:08+00:00

What kind of equipment do you use for drain excavation in Victoria & Lower Vancouver Island?

At Drain Pro, the leader in drain excavation in Victoria & Lower Vancouver Island, we use the latest and most advanced equipment for our drain excavation services. This includes light machinery for trench digging, hydro excavation, etc. Backhoes are a pretty handy piece of machinery that we get great use out of; mini excavators are also on the scene. Hydrovac trucks have come into use more these days with hydro excavation. It all really depends on the nature and the scope of your drain excavation project. While we ask everyone to keep a safe distance, if you have kids or grandkids (or kids at heart) who want to come out and see the drain excavation machinery equipment that we're using at your property, we'd be glad to entertain them (at a safe distance) while performing the work for your Victoria drain excavation project.

What kind of equipment do you use for drain excavation in Victoria & Lower Vancouver Island?2020-08-28T19:43:20+00:00

Is drain excavation a major hassle or inconvenience?

While drain excavation is not ideal, it's not the worst thing that can happen to a homeowner - so long as the drain excavation is carried out properly and professionally. For most homeowners in Lower Vancouver Island and Victoria, drain excavation is an inconvenience for a short while - but, as they say, "this too shall pass." The bigger issues with drain excavation tend to occur when shoddy workmanship comes into play, or when a homeowner takes on too much with a DIY drain excavation project. When Drain Pro is handling your drain excavation in Victoria or surrounding areas, you can rest assured that we work with the most minimal footprint possible, making every effort to leave your property in better shape than when we first arrived.

Is drain excavation a major hassle or inconvenience?2020-08-28T19:42:51+00:00

I’m noticing flooding around my yard. Is it possible I have perimeter drainage that is clogged?

This could very well be the case. Clogged drains at the perimeter of a house are not unheard of. The important thing is to get ahead of the situation, don’t allow the clog to persist. Otherwise, water pooling can spread and potentially cause flooding, putting your home’s foundation and interior at serious risk. This applies to all clogged drains, whether indoors or around the property. It’s always best to address the issue promptly to prevent bigger (and costlier) problems down the line. Not sure what’s causing your clog? Check out our blog on the most common causes of clogged drains. Count on Drain Pro, the plumbing pros serving Victoria and Lower Vancouver Island, to assess and resolve your clogged drains quickly and effectively.

I’m noticing flooding around my yard. Is it possible I have perimeter drainage that is clogged?2025-06-25T18:02:01+00:00

How can you tell whether I have a clogged drain and where the drain clog is located?

A clogged drain will manifest itself in the form of not allowing water to pass through, ergo creating a backup of water. You may notice water pooling or even flooding. This is problematic for clogged sinks, clogged toilets, clogged tubs and showers and any other blocked drains in your home. When Drain Pro arrives on the scene, our expert plumbers will determine where the clog is located and how best to unclog it. In some cases we will use video inspection equipment to locate the clogged drain, as it could be well down the line and not visible to the human eye or easily reached by standard DIY unclogging equipment (e.g. "the snake"). Rest assured, we'll find that clog and get rid of your drain clogs.

How can you tell whether I have a clogged drain and where the drain clog is located?2025-06-25T17:56:43+00:00

What if I’m on septic and not on a main sewer system? Can you help with septic lines?

Yes, most definitely we can help with septic line repair and replacement. Many of the signs in the question above ("How do I know whether I need a sewer line repair or replacement?") are applicable to septic lines and septic systems as well. The difference, of course, is that with a septic system, your outflow will go into a septic tank and do its full process while on your property, as opposed to having sewer lines take it away. Signs of a failing septic line are much the same as signs of a failing sewer line. Should you experience the signs of septic line failure, count on Drain Pro for septic line repair.

What if I’m on septic and not on a main sewer system? Can you help with septic lines?2025-06-25T16:07:04+00:00